Privacy Policy

Effective date: July 24, 2025

1. Introduction

CloudKlass Academy ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

  • Account Information: Email address, name, and password when you register.
  • Usage Data: How you interact with our services, including lessons generated and features used.
  • Payment Information: Billing details processed securely through our payment provider (Paystack).
  • Device Information: Browser type, IP address, and device identifiers for security and analytics.

3. How We Use Your Information

  • To provide and improve our AI-powered educational services.
  • To process payments and manage your subscription.
  • To send service updates and educational content (with your consent).
  • To ensure security and prevent fraud.
  • To comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share information with:

  • Service Providers: Firebase (authentication), Paystack (payments), Azure (AI processing).
  • Legal Requirements: When required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures including encryption, secure connections (HTTPS), and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

  • Access: Request a copy of your personal data.
  • Correction: Update inaccurate information.
  • Deletion: Request deletion of your account and data.
  • Portability: Receive your data in a structured format.

To exercise these rights, email privacy@cloudklass.academy.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance or legitimate business purposes.

8. Children's Privacy

Our services are designed for educators, not children under 13. We do not knowingly collect data from children. If you believe a child has provided us data, please contact us immediately.

9. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes through our service or by email.

10. Contact Us

For privacy questions or concerns, contact us at:
Email: privacy@cloudklass.academy
General inquiries: info@cloudklass.academy

Also see our Terms of Use.